Top Speed Off-Site Backup Privacy Policy

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Off-Site Backup Privacy Policy

This Privacy Policy explains the practices and policies of Top Speed, LLC ("TSIS") regarding the collection and protection of Personal Data supplied by users or collected by us from users of TSIS websites, including tsis.net, renocolo.com, and the TSIS Off-Site backup services (the "Service").

TSIS defines "Personal Data" as any data from which it is practical to directly determine the identity of an individual. Any capitalized terms not defined in this Privacy Policy have the meanings given in the Service's License and Service Agreement (the "User Agreement"). This Privacy Policy may be updated by TSIS from time to time. TSIS will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.

By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) TSIS may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by TSIS in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

How TSIS Uses Information

Personal Data

We will not sell or market the email addresses or other collected personal information of registered Users to third parties.

We will not view the files that you backup using the Service.

We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.

You acknowledge and agree that TSIS may occasionally send you administrative communications regarding your account or the Service via email.

Cookies and Passive Data Collection

TSIS uses cookie, IP address, and URL information to improve and further develop the Service, and to provide enhanced or geographically differentiated features and service levels to Users, where available. TSIS uses cookies to save User screen names, session validators, and on Users' browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.

User Information TSIS Collects

Personal Data

Once you register with TSIS and sign in to the Service, you are not anonymous to TSIS.

When registering with TSIS, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. TSIS may also record your IP address when you submit information.

TSIS also may collect, at your option, certain preference and demographic information from you.

All information collected by TSIS is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows TSIS to understand its user base and to improve services.

To protect your account information, please keep your password secure.

All Users may opt to remove their Personal Data from our live database by contacting TSIS and canceling their TSIS user account. Users of the Mozy.com Services may also cancel their user account by logging into their account, selecting My Profile, and clicking on Delete Account.

TSIS does not intentionally gather Personal Data about visitors who are under the age of 13.

Cookies and Passive Data Collection

TSIS automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.

Users should be aware that other websites visited before entering the TSIS websites might place Personal Data within a User's URL during a visit to their website, and TSIS has no control over such websites. Accordingly, some of this information may be logged by TSIS.

Links to Third Party Sites

TSIS websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.

Disclosures

TSIS Service Providers

TSIS does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, TSIS may need to provide users' Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum TSIS will require the third party to certify they follow privacy protection equal to TSIS's. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.

Legal Requirements

TSIS does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of TSIS User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of TSIS's assets by a third party, and you may choose to modify any of your registration information at that time.

Security

TSIS uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by TSIS in a secure operating environment that is not available to the public, TSIS cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "crackers" from obtaining this information.

Updating or Removing User Information

You may, at any time, choose to correct or update the information you have submitted to TSIS by updating your account with a TSIS representative.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

Privacy Complaints

If you have a dispute or complaint about privacy on a TSIS website, we kindly ask that you attempt first to resolve the issue directly with TSIS by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Safe Harbor Privacy Principles

TSIS has instituted measures and mechanisms to ensure adherence to the Safe Harbor Privacy Principles as covered in this Privacy Policy.

Contacting TSIS

Users with questions about this Privacy Policy and any of the aforementioned statements may contact TSIS the following ways:

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal

Attn: Privacy Policy

Top Speed, LLC

8755 Technology Way, Suite J

Reno, NV 89521

Revisions to this Policy

TSIS reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on TSIS websites, and a User's continued use of the Service will signify agreement to such changes.

Registration or Use of The Service Signifies your Agreement to The Privacy Policy

Effective Date: August 12, 2010

Updated: October 15, 2012

Contact us

Phone: (775) 852-1811

Toll Free: (866) 511-1331

Fax: (775) 852-1844

Email: info@tsis.net

Physical Address:

8755 Technology Way

Suite J

Reno, NV 89521

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